Job Description
What You’ll Do
Northland Health Centers is seeking a full-time, onsite IT Help Desk Technician to support technology operations across our clinic locations. In this role, you'll serve as the first point of contact for staff needing technical assistance, helping troubleshoot and resolve computer, hardware, software, and application issues to keep daily operations running smoothly.
Key Responsibilities:
Schedule: Monday–Thursday, 8:00 a.m.–5:00 p.m.; Friday, 8:00 a.m.–3:30 p.m., with a one-hour lunch break each day.
Position: Full-time, onsite position. Remote or work-from-home options are not available.
Compensation: $21–$25 per hour, depending on qualifications and experience.
Work EnvironmentThis position requires an onsite presence to provide hands-on technical support to staff across Northland Health Centers locations. Remote or hybrid work arrangements are not available.
A Typical DayYour day begins by reviewing incoming support requests and identifying the most urgent needs. Throughout the day, you'll assist staff with technical questions, troubleshoot hardware and software issues, and investigate problems that require additional attention. You'll keep users informed of progress, document solutions, and work with other IT team members when issues require further support. Before wrapping up, you'll update tickets, confirm resolutions, and prioritize outstanding requests to help ensure staff across our clinic locations have the technology support they need.
Why Northland Health Centers?Northland Health Centers is a Federally Qualified Health Center serving urban and rural communities across North Dakota. Our teams work together to improve access to quality medical, dental, and behavioral health services. As part of our IT team, you'll play an important role in supporting the technology that helps our staff care for patients and serve our communities.
Northland Health Centers has a Drug-Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
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